Comments on: The truth about Bank of America

By: non nomen

non nomen — Wed, 18 Jul 2007 23:11:05 +0000

You all might enjoy my chat conversation with a BofA customer service person which can be found at http://www.bofasucks.wordpress.com. I call it “Contra Preferentem and other four letter words.”

By: Wil

Wil — Fri, 06 Apr 2007 17:49:32 +0000

ADM-

Sorry to hear that you have had a negative experience. As you read more recent posts, B of A certainly is not as good as I initially thought. It is a shame that they can pretty much piss off on their commitment to those who are willing to do business with them.

By: ADM

ADM — Fri, 06 Apr 2007 17:11:49 +0000

My experience is all negative. I opened the student account in September 2006. The $50 incentive was supposed to be delivered within 50 days (as their reps promised). After 60 days I sent them emails and after a while they re-affirmed my eligibility and on 11-13-06 they said “Please allow up to 90 days for processing and delivery of this incentive.” Almost 150 days later (5 months after the original promised delivery day, 7 months after opening the account) I am still waiting. So judge for yourself.

By: walt

walt — Mon, 12 Mar 2007 08:04:19 +0000

News for you, bofa does sucks. their employess, at least most of them, have tons of salary doing s###, and have no clue of customer service. if i were you, i would withdraw my fund before something do happen.
again, MOST employees, NOT ALL. also, avoid any investment products from bofa. their analysts are bunch of i-fund expert wannabes, who got rejected from other IB firms, like citibank, goldman and other real IB companies.
do you know why they tag you with hefty charges with small chump return??? ask their salaries, that’s why….

By: Wil

Wil — Thu, 01 Feb 2007 23:30:00 +0000

Actually, I didn’t really like the “stuff happens” card. I find that almost every other instituion will reverse fees as warranted, and it usually just takes a phone call to a branch. I suppose it just wasn’t a big enough deal for me to mark it down.

I’m glad to hear they give good service. That’s one of the most important things about any financial institution, and their reputation isn’t so good there.

By: English Major

English Major — Thu, 01 Feb 2007 20:47:53 +0000

B of A also offers a one-time “stuff happens” fee refund with the CampusEdge account (I’ve graduated, but my five years haven’t expired yet). It’s a good feature. I’ve also had good service in general from them, and their online banking capabilities, which I think are particularly important for students (who are generally more likely to be computer-literate and interested in banking online and less likely to have time to take a trip to the bank during business hours), are absolutely top-notch.